Contact information
CONTACT INFORMATION
Welcome to the Homico Support Centre. We are here to help you with order updates, product inquiries, shipping questions, or return requests.
You can reach the Homico customer care team using any of the methods below:
BY EMAIL
Send us an email anytime at: contactus@homico.com.au
We monitor our inbox constantly and aim to respond to all inquiries within 24 business hours.
Send us an email anytime at: contactus@homico.com.au
We monitor our inbox constantly and aim to respond to all inquiries within 24 business hours.
BY PHONE OR SMS
Call or text our mobile support line at: 0493 665 292
Our phone lines are open Monday to Friday, from 9:00 AM to 5:00 PM AEST.
Call or text our mobile support line at: 0493 665 292
Our phone lines are open Monday to Friday, from 9:00 AM to 5:00 PM AEST.
LIVE CHAT
Click the chat icon in the bottom right corner of our store to open a direct message thread. If our team is online, you will get an instant response. If we are away from the desk, leave your email address in the chat window, and we will reply directly to your inbox.
Click the chat icon in the bottom right corner of our store to open a direct message thread. If our team is online, you will get an instant response. If we are away from the desk, leave your email address in the chat window, and we will reply directly to your inbox.
CONTACT FORM
Alternatively, you can use the form below on this page. Simply enter your name, email address, order number (if applicable), and your message. Click submit, and a member of our support team will get back to you shortly.
Alternatively, you can use the form below on this page. Simply enter your name, email address, order number (if applicable), and your message. Click submit, and a member of our support team will get back to you shortly.